About Us

All clients are seen by appointment only. Natural Clarity, LLC recommends advanced scheduling as requests for appointments on short notice are often difficult to accommodate. To schedule an appointment call (301) 509-5791.

HOURS OF OPERATION
Tuesday's - 12 noon to 5:00pm (last client accepted at 5:00pm)
Wednesday through Friday - 9:30am to 5:00pm
Saturday - By Advance Appointment Only
Sunday & Monday - Closed

All Clients should arrive with their hair clean and free from any products. Hair should be shampooed 24 to 48 hours prior to the scheduled appointment unless a shampoo service has been scheduled with the appointment.

LATE POLICY
Clients are required to provide notification, prior to the scheduled appointment time, if they are going to be 15 minutes late. Clients who arrive 15 minutes after the scheduled appointment time will not be seen for services and will be charged a $50.00 Late Fee.

CANCELLATIONS
Clients are required to call 48 hours in advance to Cancel/Reschedule an Appointment. A $50.00 Cancellation Fee will be charged to clients who fail to provide the proper notification and must be paid prior to returning for services.

CHILDREN AND GUESTS
Children and guests are not permitted in the salon unless there are receiving services.

NO SHOWS
Clients who fail to keep their scheduled appointment will result in the cancellation of ALL scheduled appointments and will no longer be seen for further services.

PAYMENT POLICY
Payment in full is due at the conclusion of the appointment. Natural Clarity, LLC accepts Cash, Visa, MasterCard, Discover and American Express. Checks are not accepted

Natural Clarity reserves the right to refuse services to clients with excessive tardiness/no shows or who fail to pay for services in full.

ALREADY HAVE SISTERLOCKS™? LOOKING FOR A NEW CONSULTANT?
New Clients must schedule a consultation prior to scheduling an appointment for services. An assessment of the condition of your existing Sisterlocks™ is essential for scheduling the appropriate amount of time needed to complete Re-tightening Sessions. (Consultation Fee Applies)